The inbox became an organized queue.
The challenge
Requests arrived through many channels and were copied by hand into a spreadsheet. [Context: team size and weekly request volume.]
What we did
We mapped the process with the people doing the work, agreed what AI could draft and what needed approval, and built a triage console.
The result
AI reads, sorts and drafts. A person reviews and releases, and everything is logged. [Result in numbers: response time before and after.]
[Write the full project story here: the context, the decisions, the numbers and, if possible, a quote from the client.]
